Dashboard and insights
Manage eligible business tools and learn from recurring themes.
Verified businesses may receive a dashboard and insight tools when those capabilities are enabled for the account.
Essential controls
Available controls can include business details, location information, review collection assets, replies, official photos, team access, and public-page settings. The interface is authoritative. If a control is not visible, it may not be available for that account or location.
Insights
AI-assisted analysis can help organize themes, sentiment, questions, and trends across many voices. It is a tool for finding patterns, not a substitute for listening to the original reviews. Small samples should not be treated as statistically conclusive.
Original and readable transcripts
Eligible business tools may provide access to an unedited transcript for verification and context. The public readable transcript can remove verbal clutter without changing the intended meaning. The original audio remains the primary source.
Administrative changes
Dafado can turn site-wide or account-level features on or off. Documentation uses conditional wording for these controls so it remains accurate as availability changes.